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Trippy's Food Corporation
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Your data, your choice

Data Deletion & Account Removal

Request deletion of personal data connected to your inquiries, orders, or accounts. We keep only what is legally required for records and compliance.

Respectful handling Verified requests Timely responses
Table of Contents

What You Can Request to Delete

You stay in control
  • Profile and inquiry details: Contact information and messages you shared when asking about catering, products, or bookings.
  • Supporting documents you provided: Attachments or references sent for quotations, menus, or event coordination.
  • Marketing preferences and analytics identifiers: Cookies, tracking identifiers, and communication preferences tied to your profile.

How to Request Deletion

Simple steps

Send your request using either channel below. Include enough details so we can locate your records.

Email
sales@trippysfood.com
Phone
0917-633-3353
(032)406-2244
To help us verify and locate your data, include:
Full name Email and/or phone you used Order, invoice, or inquiry reference (if any) Which records you want deleted

Verification & Timeline

Secure & timely
  • Identity check: We may request additional confirmation (e.g., replying from the original email or providing a recent order reference) to protect your data.
  • Response window: We aim to acknowledge within 2 business days and complete validated deletion requests within 15 business days when technically feasible.
  • Confirmation: Once completed, we will confirm what was deleted and highlight any records retained for legal or accounting purposes.

What Gets Deleted vs Retained

Balanced with compliance
Deleted
  • Inquiry form details, preferences, and follow-up notes.
  • Marketing preferences, cookie identifiers, and analytics IDs.
  • Uploaded materials that are not required for bookkeeping.
Retained (legal/operational)
  • Invoices, receipts, and ledger entries required for tax/audit.
  • Contractual records tied to completed transactions.
  • Security logs where legally mandated or to prevent fraud.

When retention is required, we minimize access and keep only what is necessary to meet legal or regulatory obligations.

If You Used Facebook or Google Login

Connected accounts

If you signed in through Facebook or Google:

  • Revoke access: Remove Trippy's Food access from your Facebook or Google account settings to stop future data sharing.
  • Tell us to delete linked data: Contact us with the email/phone associated with your social login so we can delete locally stored profile or inquiry details.

Need Help?

We respond promptly
Trippy's Food Corporation
Zone 6, Purok Gemelina, Shepherd's Drive, Bascon St., Dumlog, Talisay City, Cebu, Philippines 6045
0917-633-3353
(032)406-2244
sales@trippysfood.com
8:00 AM - 8:00 PM (Mon-Sun)
We acknowledge within 2 business days

Effective Date

May 27, 2024

We update these instructions as needed to reflect our processes and legal requirements. Significant changes will be reflected on this page.